Flash briefing not working?

Have you woken up in the past few weeks to discover Flash briefing no longer works? This seems to be an issue that other Canadian users of Amazon Echo are experiencing. Good news, there is a fix for it. A rumour suggests that issue occurred within the past few weeks when Amazon auto switched Canadian accounts to the .ca domain extension from .com. The fix to get Flash briefing working again is actually quite simple. Here are the steps:

  1. Visit https://amazon.ca/mycd from any web browser (login if prompted)
  2. Select the Settings tab
  3. Under Country Settings, choose Change
  4. Set your country to United States by adding a US address
  5. Choose Update
  6. Test your Echo device. Flash briefing should be working now
  7. Now you can change your country address back to Canada

 

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1 Comment

  1. Not sure if the problem is related, but the CBC News portion of my flash briefing has been ‘blank’ for the past four days. Alexa says “From CBC News…” then it’s just silence. Dunno if this is a problem with CBC or with the Echo.

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